Job Description:

Sales –

• He will be responsible to handle Middle East basically– Saudi Arabia, Jordan, U.A.E. & Oman
• To understand the aforesaid sales territories and scope of work in detail.
• To agree on the sales target to be achieved with the reporting manager.
• To make a plan for the target achievement which includes number of inquiries, value of inquiries, travel plans, sales budget, etc. in coordination with the reporting manager.
• To follow the plans to achieve targets.
• To make travel plans for customer visits after approval of reporting manager.
• To involve reporting manager for important project inquiry discussions to make an impact and assure sales order.
• To follow-up with customers for orders against inquiries and inquiries against probable leads.
• To coordinate with customers to get all technical data to ensure that the estimation team can prepare the offers as per requirement of the customer.
• To get the estimate from the estimation team and prepare offers in coordination with sales inhouse team with due approval from the reporting manager for customer submission.
• To engage the customer in technical discussions on the offer to ensure that the scope is clear to avoid misunderstanding in the future.
• To be responsible for negotiation with the customer for offers submitted and take it to the endpoint of orders and payment terms finalisation.
• To ensure that the advance and other payments are received from the customers as per terms and conditions of the contract.
• To keep in touch with the customer after order placement for follow-up and review of services from Lotus at various steps and give feedback to reporting manager on the same for further escalation.
• To ensure that the customer is satisfied in the process of inquiry generation to execution, and we get a very good customer satisfaction rating.
• To achieve sales and inquiry targets as per the plan.To suggest the reporting manager on possible change of strategy and plans to achieve the goals and targets.

Skills & Knowledge:

• Should have good contacts with pharma companies/ Agents/ Consultants in Middle East.
• Should have knowledge of pharma industry in general, dosage forms in formulation industry, various equipment and systems that go in construction of a facility.
• Should understand basic concepts of HVAC, clean room construction, clean room flooring, piping, utilities, production equipment’s, electricals.
• Should be able to generate new leads and work on generating contacts from experience.
• Fluent in written and spoken English and Hindi.
• Self-starter and motivated to achieve goals as per targets.
• Should have worked with high value equipment or systems in the past, beyond 1 cr.
• Should have requisite contacts in the Indian Pharma Industry, if in engineering and projects will be an added advantage.
• Prior experience of selling is a must in the pharma industry with a positive track record of at least 5 years.
• Should have a flair for travelling and meeting customers.Should be charming personality to develop excellent relations with customers